The Lakeland Group, Inc. will use every avenue available to provide a cost effective resolution to your accounts receivable issues. We will customize our service to fit your needs. We are able to provide information to our clients based upon debtor demographics together with agency experience of handling a wide variety of portfolios. We intend to resolve each and every issue placed in our capable hands

The Lakeland Group, Inc. will work closely with our client in order to expedite the time to resolve each collection matter. We will utilize our extensive list of vendors and business associates to achieve this goal. The professionals that handle the daily collection process have but one goal; to develop and innovate collection strategies to meet our client’s needs. We will develop specialized communications, dunning letters and collection scripts that will ultimately result in a positive resolution.

The Lakeland Group, Inc. understands that the client has placed his trust in us to resolve their collection portfolios and we will do everything to keep that trust and to create a profitable long term business arrangement. Our professional client liaison department will strive to meet the daily requests of our clients to help them understand every aspect of the collection of their portfolio.

The Lakeland Group, Inc. will contact each account placed with our firm using respect and consideration of each account’s specific circumstance’s in order to help them resolve the issue. Our professional staff will use decorum to reach these goals. We understand that further action may be needed to resolve certain accounts and will flag them for supervisor or management involvement or for potential litigation. Our professional asset location staff will locate available assets that can be levied upon then look to our client’s for approval for potential litigation. We will proceed with the litigation process using competent legal council in the country, state, province etc., of the debtor business location or residence. We will report the debt, as required by the customer, to the proper credit agency, Equifax, Experian, and Trans Union for consumer debt and D & B Information Services for commercial debt. This together with a comprehensive approach to the collection process is what sets us apart from our competition.